Sitemap - 2025 - Voice AI Newsletter
80M weights open-source TTS model, and much more this week!
x.ai launched Grok voice agent API, Meta launched SAM, and more this week!
Google upgrades its Voice AI. And more this week!
Updates from MS, Nvidia, Amazon and much more!
Real-world problems with STT | Klemen Simonic (Soniox) & Kwindla Kramer (Daily)
ChatGPT voice mode in conversations and much more this week!
Google Fi rolling out AI-enhanced audio to Android, iPhone and more this week!
5 Predictions for Voice AI Productivity in 2026
Cisco acquires EzDubs and much more this week!
India enters Global Speech Arena and more this week!
Accent AI’s 85+ NPS Impact in India | James Bednar and Biju Pillai (TTEC)
ElevenLabs CEO: AI audio models will be ‘commoditized’ over time + more this week!
Google Fi to add AI noise cancellation + more this week!
Salesforce adds voice to AgentForce AI customer service software
Voice AI with 100% function-calling accuracy | Will Bodewes (CEO at Phonely.ai)
Speech-to-Retrieval: a new approach to voice search
Updates from Deepgram, Alibaba, Cisco, MS, Krisp and more 🔥
The Race to 300M AI Agents | David Yang (Co-Founder at Newo.ai)
Sam Altman says AI will take customer service jobs first
Fullband 2025: CX Research, AI Agents, and the Frontlines of Voice AI
The promise of cheap translations
End-to-end integrated Voice AI | Neil Hammerton (CEO & Co-Founder, Natterbox)
Updates from Google, MS, Twilio, Alibaba, Genesys and more 🔥
Beyond Cascades to Speech-to-Speech | Anshul Shrivastava & Kumar Saurav (Co-Founders at Vodex.ai)
OpenAI’s latest moves put many voice AI startups on notice
Inside the Data: The State of Voice in CX Unpacked | Peter Ryan ( Ryan Strategic Advisory)
What a week! GPT-Realtime, MS VibeVoice, Cloudflare Voice Agents and much more 🔥
Gartner Magic Quadrant for conversational AI platforms 2025
Voice AI for Frontline Workers | Assaf Asbag (Chief Product & Technology Officer at aiOla)
Another amazing week in Voice AI
Krisp Accent Conversion v3.7, Major Leap in Naturalness and Stability
Meta acquires WaveForms. And much more!
What to expect in 2025 | Jack Piunti (GTM Lead for Communications at ElevenLabs)
New bill aims to protect American call center jobs from AI
Solve First, Then Automate | Bryce Cressy (VP of Strategic Solutions at Nutun)
Sam Altman is right and very wrong about AI-faked voices. And much more!
Voice is becoming a top channel again | Sharang Sharma (Vice President at Everest Group)
Mistral launches Voxtral, Krisp launches VIVA, Hume launches EVI3 and much more
The CX Knowledge Crisis | Justin Robbins (Founder & Principal Analyst at Metric Sherpa)
CX Awards 2025 winners announced. Meta buys PlayAI. Otter's AI speaks in meetings and much more 🔥
The role of empathy in AI and CX | James Bednar ( VP of Product and Innovation at TTEC)
Why voice will be the main interface for tech 🔥
Meta to acquire PlayAI + much exciting news 🔥
AI, Voice, and the Human Edge: CCW 2025 Recap
Conversational AI to reach $57B
Exciting news from ElevenLabs, Rime, Vapi, Krisp, OpenAI and much more!
AI-powered service starts with people | Jonathan Keane (Co-Founder and CEO at CustomerHD)
Voice AI finally coming to Claude
Building Voice AI at 11x | Francisco Izaguirre (Engineering Lead at 11x)
7 top problems Voice AI is solving 💪 (2nd edition)
Twilio enters Voice AI, NICE lands a $100M deal, and much more
Customer-facing, personalized Voice AI Agents | Rebecca Greene (Co-Founder and CTO at Regal AI)
Hume is leading the TTS leaderboard
Building and Scaling Agent Copilot | Ruma Nair (Principal Product Manager at Twilio)
Meta brings Voice Mode, NotebookLM adds 50 languages, Qwen drops Omni 3B, and more
BPO 4.0 Is Coming | Wayne Butterfield (AI, Automation & Contact Center Transformation at ISG)
New TTS challenges ElevenLabs, Perplexity launches iOS voice assistant, and more 🔥
Why Calls with AI Agents Fail | Tom Shapland (CEO, Canonical AI)
Anthropic to release voice mode, Deepgram launched Aura 2, and more
Voice AI in Travel Booking | Travis Markel (Chief Operating Officer, arrivia)
LiveKit raises $45M, Amazon unveils Nova Sonic, and more
Emotionally smart Voice AI | Alan Cowen (CEO & Chief Scientist at Hume AI)
News from Zoom, Gladia, Microsoft, PolyAI and others
AI reshapes roles in CX | Nicole Kyle (Co-Founder & Managing Partner of CMP Research)
Another huge week: Krisp, OpenAI, Google, Groq, Observe, PlayAI and more
Where AI Voice Agents Fail the Most Today
OpenAI adds noise cancellation to improve its audio models
AI Agents running on WebRTC | Russ d'Sa (Co-Founder & CEO of LiveKit)
AI voice risks, spy threats, Meta’s next move and more 🔥
Trust, AI and Phone Numbers 2.0 | Dave Erickson (Founder at CarrierX)
Updates from Amazon, MS, Stability, Podcastle, Sesame and more! 🔥
Weekly Digest: What You Missed 🔥
IVRs are dying | Jordan Dearsley (CEO and Co-Founder at Vapi)
a16z: How AI will disrupt BPOs 🚀
Testing AI Voice Agents | Sumanyu Sharma (CEO and Co-Founder at Hamming AI)
Conversational AI market to reach $168B by 2034 🚀
AI Agents for Contact Centers | Malte (CEO and Co-Founder at Parloa)
AI voice agents: 2025 update (a16z) 🚀
Building Video-First AI Agents | Jose Kuttan (Founder and CEO at Fluidworks)
AI detects CEOs depression from calls 👀 And much more 🔥
Conversational AI at Twilio | Brandon Hawkins (Product Lead at Twilio)
Meta AI's real-time translation in 100+ languages 🔥
Voice AI in a 500K employee BPO | Himadri Sarkar (Chief Solution Officer at Teleperformance)
Updates from Daily, NVIDIA, SoundHound and more 🔥
Speech-to-speech AI models | Zach Koch (CEO and Co-Founder of Fixie.ai)