Sitemap - 2025 - Voice AI Newsletter
Solve First, Then Automate | Bryce Cressy (VP of Strategic Solutions at Nutun)
Sam Altman is right and very wrong about AI-faked voices. And much more!
Voice is becoming a top channel again | Sharang Sharma (Vice President at Everest Group)
Mistral launches Voxtral, Krisp launches VIVA, Hume launches EVI3 and much more
The CX Knowledge Crisis | Justin Robbins (Founder & Principal Analyst at Metric Sherpa)
CX Awards 2025 winners announced. Meta buys PlayAI. Otter's AI speaks in meetings and much more 🔥
The role of empathy in AI and CX | James Bednar ( VP of Product and Innovation at TTEC)
Why voice will be the main interface for tech 🔥
Meta to acquire PlayAI + much exciting news 🔥
AI, Voice, and the Human Edge: CCW 2025 Recap
Conversational AI to reach $57B
Exciting news from ElevenLabs, Rime, Vapi, Krisp, OpenAI and much more!
AI-powered service starts with people | Jonathan Keane (Co-Founder and CEO at CustomerHD)
Voice AI finally coming to Claude
Building Voice AI at 11x | Francisco Izaguirre (Engineering Lead at 11x)
7 top problems Voice AI is solving 💪 (2nd edition)
Twilio enters Voice AI, NICE lands a $100M deal, and much more
Customer-facing, personalized Voice AI Agents | Rebecca Greene (Co-Founder and CTO at Regal AI)
Hume is leading the TTS leaderboard
Building and Scaling Agent Copilot | Ruma Nair (Principal Product Manager at Twilio)
Meta brings Voice Mode, NotebookLM adds 50 languages, Qwen drops Omni 3B, and more
BPO 4.0 Is Coming | Wayne Butterfield (AI, Automation & Contact Center Transformation at ISG)
New TTS challenges ElevenLabs, Perplexity launches iOS voice assistant, and more 🔥
Why Calls with AI Agents Fail | Tom Shapland (CEO, Canonical AI)
Anthropic to release voice mode, Deepgram launched Aura 2, and more
Voice AI in Travel Booking | Travis Markel (Chief Operating Officer, arrivia)
LiveKit raises $45M, Amazon unveils Nova Sonic, and more
Emotionally smart Voice AI | Alan Cowen (CEO & Chief Scientist at Hume AI)
News from Zoom, Gladia, Microsoft, PolyAI and others
AI reshapes roles in CX | Nicole Kyle (Co-Founder & Managing Partner of CMP Research)
Another huge week: Krisp, OpenAI, Google, Groq, Observe, PlayAI and more
Where AI Voice Agents Fail the Most Today
OpenAI adds noise cancellation to improve its audio models
AI Agents running on WebRTC | Russ d'Sa (Co-Founder & CEO of LiveKit)
AI voice risks, spy threats, Meta’s next move and more 🔥
Trust, AI and Phone Numbers 2.0 | Dave Erickson (Founder at CarrierX)
Updates from Amazon, MS, Stability, Podcastle, Sesame and more! 🔥
Weekly Digest: What You Missed 🔥
IVRs are dying | Jordan Dearsley (CEO and Co-Founder at Vapi)
a16z: How AI will disrupt BPOs 🚀
Testing AI Voice Agents | Sumanyu Sharma (CEO and Co-Founder at Hamming AI)
Conversational AI market to reach $168B by 2034 🚀
AI Agents for Contact Centers | Malte (CEO and Co-Founder at Parloa)
AI voice agents: 2025 update (a16z) 🚀
Building Video-First AI Agents | Jose Kuttan (Founder and CEO at Fluidworks)
AI detects CEOs depression from calls 👀 And much more 🔥
Conversational AI at Twilio | Brandon Hawkins (Product Lead at Twilio)
Meta AI's real-time translation in 100+ languages 🔥
Voice AI in a 500K employee BPO | Himadri Sarkar (Chief Solution Officer at Teleperformance)
Updates from Daily, NVIDIA, SoundHound and more 🔥
Speech-to-speech AI models | Zach Koch (CEO and Co-Founder of Fixie.ai)