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The CX Knowledge Crisis | Justin Robbins (Founder & Principal Analyst at Metric Sherpa)
Watch now | In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice…
Jul 17
•
Davit Baghdasaryan
10
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The CX Knowledge Crisis | Justin Robbins (Founder & Principal Analyst at Metric Sherpa)
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2
15:41
CX Awards 2025 winners announced. Meta buys PlayAI. Otter's AI speaks in meetings and much more 🔥
Voice AI weekly digest
Jul 14
•
Davit Baghdasaryan
19
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CX Awards 2025 winners announced. Meta buys PlayAI. Otter's AI speaks in meetings and much more 🔥
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The role of empathy in AI and CX | James Bednar ( VP of Product and Innovation at TTEC)
Watch now | In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice…
Jul 10
•
Davit Baghdasaryan
17
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The role of empathy in AI and CX | James Bednar ( VP of Product and Innovation at TTEC)
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1
14:05
Why voice will be the main interface for tech 🔥
Voice AI weekly digest
Jul 7
•
Davit Baghdasaryan
8
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Why voice will be the main interface for tech 🔥
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CX AI: What the Data Says | Jordan Zivoder (Quantitative Research Lead at Customer Management Practice)
Watch now | In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice…
Jul 3
20
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CX AI: What the Data Says | Jordan Zivoder (Quantitative Research Lead at Customer Management Practice)
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13:31
June 2025
Meta to acquire PlayAI + much exciting news 🔥
Voice AI weekly digest
Jun 30
•
Davit Baghdasaryan
13
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Meta to acquire PlayAI + much exciting news 🔥
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AI, Voice, and the Human Edge: CCW 2025 Recap
At CCW Vegas 2025, it was clear that AI alone isn’t the story; AI that elevates human experience is.
Jun 26
•
Davit Baghdasaryan
26
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AI, Voice, and the Human Edge: CCW 2025 Recap
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Conversational AI to reach $57B
Voice AI weekly digest
Jun 23
•
Davit Baghdasaryan
9
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Conversational AI to reach $57B
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Wrapping up CCW and much more
Voice AI weekly digest
Jun 16
•
Davit Baghdasaryan
8
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Wrapping up CCW and much more
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Exciting news from ElevenLabs, Rime, Vapi, Krisp, OpenAI and much more!
Voice AI weekly digest
Jun 9
•
Davit Baghdasaryan
16
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Exciting news from ElevenLabs, Rime, Vapi, Krisp, OpenAI and much more!
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AI-powered service starts with people | Jonathan Keane (Co-Founder and CEO at CustomerHD)
Watch now | In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice…
Jun 5
24
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AI-powered service starts with people | Jonathan Keane (Co-Founder and CEO at CustomerHD)
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24:01
Voice AI finally coming to Claude
Voice AI weekly digest
Jun 2
•
Davit Baghdasaryan
11
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Voice AI finally coming to Claude
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