New bill aims to protect American call center jobs from AI
Voice AI weekly digest
Top Updates 💪
New bill aims to protect American call center jobs from AI (CBSNews)
Top 7 best Minutes AI apps in 2025 (Larksuite)
NiCE to acquire Cognigy for $995MN (CXToday)
SST API market to reach $16B by 2033 (Market.us)
Spotify hints at a more chatty voice AI interface (TechCrunch)
Rethinking the modern meeting (NoJitter)
Mistral debuts Voxtral for AI speech translation and transcription (Slator)
Why IBM says speech recognition is not a fully solved problem (TechBrew)
Top Conversational Intelligence Vendors: AI-Driven Insights (CXToday)
When work talks back and voice becomes the new keyboard (Forbes)
Telnyx expands conversational AI stack with new audio, TTS, and integration capabilities (GlobeNewswire)
Dell launches a portfolio of AI-powered smart sound products (JPost)
Leena AI Launches Agentic AI Colleagues (SpeechTechMag)
Combining AI and IVR (Vonage)
SignalWire debuts open source agent builder beta to accelerate Voice AI deployment (TmcNet)
Why real-time voice translation is a game-changer for global contact centers (Perficient)
YC-backed Caseflood bags $3.2M for voice agents (ArtificialLawyer)
Sawt raises $1M to transform voice-based customer service (Wamda)
Amplify launches custom ASR (TheJournal)
What is Conversation Intelligence software? A strategic guide for modern enterprises (CXToday)
Voice AI Podcast 🎙️
In case you missed the latest episode of Voice AI Podcast…
Solve First, Then Automate | Bryce Cressy (VP of Strategic Solutions at Nutun)
In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice AI? - How does your company solve these problems? - What solutions do you envision in the next 5 years?
Engineering Corner 😎
Recent trends in distant conversational speech recognition: A review of CHiME-7 and 8 DASR challenges (arXiv)
The AI technologies behind speech editing at Loom (Atlassian)
Evaluation of accuracy in the pronunciation of Spanish as an L2 through automatic voice recognition (Phonica)
Transcribe speech 100x faster and 100x cheaper with open models (Modal)
Timekettle New T1 Translator in Action (YouTube)
Nvidia debuts AI model that can create music, mimic speech (AOL)
Everything you need to know about Amazon Nova (AboutAmazon)
Thanks for the link to my Forbes article. Love that you're tracking voice AI, can't wait for the world to simply listen and talk back. Thought you might find these two episodes interesting :
https://workfutures.niritcohen.com/podcast/how-voice-is-replacing-the-keyboard-at-work-with-josh-blalock/
https://workfutures.niritcohen.com/podcast/how-voice-ai-will-change-your-job-with-punit-singh-soni/