Top Updates 💪
Zoom Launches Virtual Agent 3.0 (CX Today)
Speechify can now transcribe and summarize your meetings (9to5Mac)
RingCentral, OpenAI partner to elevate voice AI as the new frontier (UC Today)
Genesys vs NICE vs Five9: The right CCaaS platform for enterprise AI (CX Today)
Deepgram and IBM introduce new enterprise voice AI features (IBM Newsroom)
Telekom CoMind redefines AI-powered voice and chat bots (Deutsche Telekom)
Qwen TTS ships local TTS: Voice cloning in 3 seconds (Geeky Gadgets)
Amazon lets users choose conversation styles (CommsTrader)
ServiceNow launches AI that resolves tickets 99% faster than humans (CX Today)
Bad voice AI makes customers hang up – and move on (No Jitter)
55% of consumers use voice AI but most companies still sound like robots (Forbes)
VoiceLine: €10M raised to scale enterprise-grade voice AI (Pulse 2.0)
NamiTech supports AI translation at Nikkei Digital Forum Asia 2026 (VnExpress)
How large-scale speech models will impact voice AI (Forbes)
RingCentral: Agentic AI is happening now and it’s adding value (SiliconANGLE)
How AI voice & situational intelligence improve patient access (HIT Consultant)
Canary Speech, JubileeTV partner on AI voice biomarkers (MobiHealthNews)
Agora and FPT launch regional AI partnership targeting Southeast Asia’s banking and financial institutions (GlobeNewswire)
Deepdub and Love TV create scalable localization model for European FAST channels (PR Newswire)
Voice AI Podcast 🎙️
Engineering Corner 😎
Voice API: Build voice agents that speak, think, and act (xAI)
KittenTTS Nano: Small TTS LLM runs on CPUs without a GPU (Geeky Gadgets)
AgoraAI: An open-source voice-to-voice framework for multi-persona and multi-human interaction (MDPI)
How to improve speech recognition accuracy: Tips and techniques (DEV)
They tested 10 STT AI tools: these 6 saved them hours (StartupTalky)
Vaani: Speech and translation without compromising voice data privacy (DEV)
VoiceDash: Turn your voice into high‑quality writing in seconds (TechBullion)
Building multilingual agents with Retell AI SDKs for accent adaptation (DEV)
Alibaba’s Qwen: The Chinese AI model challenging Silicon Valley (HackerNoon)