GPT-4.5, Mind-to-text AI and Intel's new AI chip
Last week the following screenshot of OpenAI’s pricing page was leaked showing a new GPT-4.5 model. Unclear if the leak was accurate but there were 2 intriguing Voice AI models there:
Audio-aware multi-modal GPT, which means GPT could now hear any audio and make sense of it 🤯
A new audio & speech GPT model which probably acts as a foundational speech model capable of handling multiple speech tasks 🔥
Top Updates 💪
Revolutionary Mind-to-text AI system can turn thoughts into text
Playing with the new mindblowing foundation model from Meta AI 👇
Otter hitting 50M meetings summaries milestone
Text-to-Speech market to reach $12.5B by 2031
Intel’s new AI chip, called Meteor Lake, arrives, marking the new AI PC era
Noteworthy 📝
Voice in CX is here to stay
Voice channel still handles about 65% of contact center traffic
4 ways to improve Voice in CX
Improve speech recognition to better understand customer needs and provide solutions without agent transfer
Sentiment analysis on call transcripts can pinpoint areas of customer frustration and confusion for agents
Build a knowledge base with step-by-step troubleshooting guides and video modules that agents can reference to resolve issues
Integrate data and workflows across channels to enable information sharing and hand-offs between voice, digital, and in-person
How VoIP Call Recording works
How to turn B2B sales call recording into a competitive edge
How Carter’s OshKosh B’gosh is using call center voice AI for differentiation
A new technology called AntiFake prevents the theft of your voice by making it more difficult for AI tools to analyze recordings
Pixel Recorder adds cloud-powered “Transcribe again”
How good listening can boost profits
5 best AI tools for public speaking
How AI can help while pitching or speaking publicly
Science and Demo Corner 😎
Comprehensive dataset for contactless lip reading and acoustic analysis for speech recognition tech
Yoodli - Improve your public speaking with Yoodli - AI speech coach
What's the difference between active and passive noise cancellation?
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