Listen now | Marc Bernstein is the Founder & CEO of Balto, for an AI-Powered Contact Center at Your Fingertips that has analyzed over 200 million calls and helped thousands of professionals. Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance enterprise solution to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Today, Balto has guided over 250 million calls, provided over 450 million real-time recommendations, and driven millions in increased revenue. Balto.ai