85% CX leaders to pilot Conversational AI in 2025

Dec 16, 2024

85% of customer service leaders to pilot conversational generative AI in 2025!
Use of generative AI is growing as responsibility for AI opportunities shifts from IT to CX.

Top Updates 💪

Google’s NotebookLM AI podcast hosts can now talk to you, too
Founder who built Snap’s AI launches a snappy new take on video chatbots
YC-backed CozmoX AI launches voice AI employees platform
YouTube's new audio dubbing tool auto-translates videos to other languages
Samsung developing Galaxy AI Audio Eraser in One UI 7: Preview
Vapi secures $20M to advance AI voice agent platform and scale operations
OpenAI-backed Speak raises $78M to teach languages through speaking
Hyro secures $50M to expand its AI-powered healthcare communication platform
WaveForms AI raises $40M in seed funding to create more empathetic AI voices

Voice AI Podcast 🎙️

In case you missed the latest episode of Voice AI Podcast…

Voice AI Newsletter

AI that Sees the World Through Sound | Dani Cherkassky (CEO & Co-Founder of Kardome)

In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice AI? - How does your company solve these problems? - What solutions do you envision in the next 5 years…

Listen now

5 months ago · 36 likes · Davit Baghdasaryan

Noteworthy 💪

20x faster Whisper than OpenAI - Fireworks audio transcribes 1 hour in 4 seconds
CallRevu partners with Pam to deliver next-gen Voice AI BDC solutions
GPT-4o: Revolutionizing real-time speech technology in 2024
Voice-to-text technology: The ultimate tool for simplifying modern life
ElevenLabs’ AI voice generation ‘very likely’ used in a Russian influence operation
Artificial voices sound like us, but they lack main qualities of human speech
Exploring the business potential of STT technology
The most important contact center technology trends of 2025
How AI transcription helps communication and workflows
What is Conversational AI? More than just chatbots
Exploring the power of STT AI solutions

Science and Demo Corner 😎

Building with Gemini 2.0: Native audio output
Universal-2 in Action: Transforming conversational data across industries
Cartesia: Real-time multimodal intelligence for every device
Voice AI: Building voice bots with Twilio's ConversationRelay
iMemo: Record, transcribe, and summarize audio notes
SQ-Whisper: Speaker-querying based Whisper model for target-speaker ASR
Cloud solutions vs. on-premise speech recognition systems
Automatic speech recognition for Moroccan dialect in noisy traffic environments
Whisper.php - Automatic speech recognition and transcription